Contact Us
Address & Contact
We're here to help. Reach the HotspotKu team through the channels below.
Office Address
Semesta Mahakarya Informatika
Gg. Ribut, Desa Sukamaju
Kecamatan Tanah Pinoh, Kabupaten Melawi
Provinsi Kalimantan Barat — Indonesia
Contact Information
- Phone / WhatsApp: (+62) 857-5411-4435·WhatsApp
- Email: rolandhsaputra@gmail.com
Business Hours:
- Monday — Friday:08:00 — 17:00 WIB
- Saturday:08:00 — 15:00 WIB
- Sunday & Public Holidays:Closed
How to Reach Us
Order Complaints
Open the order status page using your order number from email, then click "File a Complaint". Our team will follow up within 1–3 business days.
General Inquiries
Email rolandhsaputra@gmail.com with a clear subject line. We reply on business days, usually within 24 hours.
Contact (+62) 857-5411-4435 for quick questions or technical support. Response times follow business hours.
Business Partnership
For partnership or integration proposals, email rolandhsaputra@gmail.com with subject "Partnership — [Company Name]".